Authentication
How your users get access
IP-range recognition
Register your campus or VPN ranges and users are recognised automatically — no sign-in needed to reach licensed content.
Institutional single sign-on
Authenticate through your identity provider via OIDC, so users keep their existing campus credentials and you keep control of withdrawal.
Entitlement-driven access
Coverage is resolved per work against your licence — open access first, then your institutional entitlements, then a clear refusal.
Reporting
Usage you can defend
COUNTER 5 reports are available for your institution on demand and export as tab-separated values ready for spreadsheet analysis. A SUSHI harvesting endpoint is available for automated collection into your ERM or assessment tools.
Access-denied activity is recorded separately, so a coverage gap shows up as data rather than an anecdote.
SUSHI endpoint
POST /sushi/5/reportsRequestor credentials and your customer ID are issued by our support team — ask when you set up harvesting.
Title Report
Usage at title level with total and unique item requests.
Item Report
Item-level requests broken down by access type.
Database Report
Searches and result clicks for the platform.
Platform Report
Totals across all metrics and content types.
Administration
Your librarian portal
Everything the account needs, without emailing support for routine changes. Sign in with your librarian account to reach it.
- Register and remove IP ranges yourself, with no support ticket
- See every active entitlement with its coverage and renewal dates
- Track 30-day usage, top titles and a 12-month trend
- Monitor requests refused for lack of a licence — COUNTER's Access Denied signal
- Keep an administrative and a technical contact on the account
Getting started
- 1
Tell us what you need
Send the enquiry below with the collections you are interested in.
- 2
We prepare a proposal
You receive coverage details, pricing and an access method that fits your infrastructure.
- 3
Wire up access
Share your IP ranges or identity-provider details; we provision the entitlement.
- 4
Launch and measure
Your portal account shows live usage and coverage from day one.
